You will have access to reserve your Priority Reservation Days for the core season as soon as the reservation system goes live on November 6, 2020. A: In order to give our Auto-Renew pass holders time to learn about this new system and to plan their winter season, the deadline to opt out of auto renew was extended to September 13, 2020 before your down payment charge was made. From Perisher, Falls Creek and Hotham, thank you for working with us to keep our season safe, thank you for challenging us and thank you for giving us the tools to provide a safe and memorable winter. Australia’s most popular snow holiday destination & the southern hemispheres largest. Q: Will I be able to purchase Buddy or Ski-With-A-Friend tickets this season? If you travel to our resort without securing a lift ticket, there is a chance there will be no lift tickets remaining online, and you will be unable to ski that day. There will not be a waiting list, reservations are first come first served. New Pass Holder Reservations To allow for physical distancing, we are implementing reservations for our 34 North American resorts to manage the number of guests on a given day. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Cancellations may be performed online at epicpass.com or on our resort sites in your "My Account" profile. An incredible natural snowfall has allowed the Perisher team to open additional lifts and terrain with all four resort areas now open. Early season reservations for Keystone will open Nov. 4 to ski from Nov. 6 – Nov. 13. The Epic Australia Pass … A: No, lift tickets will not go on sale for the 2020/21 season until Dec. 8. Access to Telluride and Resorts of the Canadian Rockies is not included on the Epic Australia Pass. When you purchase a lift ticket for the 2020/21 season, it is for an exact date at a single resort. In order to receive a full refund, you must not have used your pass, reservations must be unavailable on the dates and at the resort you planned to use your pass, and you must submit your refund request by December 7th, 2020. If you abuse the system by repeatedly missing or cancelling week-of reservations (or Priority Reservation Days that you booked within 2 weeks of the reservation date), you may lose your reservation privileges for a period of time. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. A: Yes, night skiing will be available at certain resorts. If the resorts need to manage capacity to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritises pass … Q: When will you release extra inventory based on terrain availability? As a pass holder, you should only book week-of reservations for days that you plan to use. The pass allows access to three Australian resorts of Perisher, Hotham and Falls Creek, plus Vail Resorts impressive stable of international resorts (see below). Q: If I’m a pass holder and plan to take a Ski & Ride School lesson, should I get a ski reservation before booking my lesson? A: All of our 34 owned and operated North American resorts will require pass holders to make reservations during the 2020/21 season. Q: I am having trouble accessing my account to reserve my days, what do I do? Q: How many days can I reserve at one time? Vail Resorts Australia have today launched the 2021 Epic Australia Pass for Aussie skiers and snowboarders wanting to hit up Perisher, Falls Creek and Hotham next season, resorts in North America in 2021/2022 plus Hakuba and Rusutsu in Japan. Q: Will I need a reservation for night skiing? Passes go off sale Dec 6. Epic Australia Pass 2021 Dreaming of the day you can get back to winter chasing your family through the snow-covered village in Falls Creek, hit Heavenly Valley first tracks at Hotham or explore Perisher’s four resort areas? *All reservations for early season are dependent on terrain availability and may be cancelled if there are limitations based on weather conditions. Epic Coverage replaces  Pass Refund Protection  and is automatically included with every 2021 Epic Australia Pass. A: A mountain access reservation is included with the purchase of a ski school lesson. You will not be guaranteed access to use your pass because you booked lodging, WHEN WILL RESORTS OPEN FOR THE 2020/21 SKI SEASON, WHY IS THERE A RESERVATIONS SYSTEM FOR THE 2020/21 SKI SEASON. Those without a pass have to wait until Dec. 8. A: We are focused on the upcoming winter season and ensuring a safe ski and ride experience. PASS HOLDER RESERVATIONS: Reservations are required for the 2020/21 season. A: Once the reservation system launches on November 6, 2020, all reservations can be viewed under “My Account” on epicpass.com or on our resort sites. See more bit.ly/EAP21Perisher Keystone is the first resort to open, on Nov. 6. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Guests with a 2019-20 Epic Pass or 2019-20 Epic Military Pass will also be required to make reservations to access the resorts during these peak periods. Q: Will all resorts sell daily lift tickets? Your pass number was included in your purchase confirmation email, when you bought your 2020/21 pass. Q: Do pass holders get first access to reservations? No lift tickets will be sold at the ticket window in resort. Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. Please note, if you opted out of Auto Renew, you will not receive a rollover of any potential 2019/20 Pass Holder credit. Terms and conditions apply. Pass holders will have priority access to book their preferred days during the season, and lift tickets will not go on sale until Dec 8, 2020. Vail Resorts is redefining pass refund protection for 2020 by providing Epic Coverage to everyone who purchases an Epic Australia Pass. We encourage guests to purchase in advance and then pick up the lift ticket at the ticket window. To make that happen, you should ONLY book week-of reservations for days that you plan to use. Pass holder reservations for the period 13 to 19 July will occur from 7 July 2020 and pass holders will be informed of when reservations will open for the following weekends. A: All children 4 & under are eligible for a complimentary Epic Pass and do not need to make reservations. A: Pass holders with Early Season skiing access will be able to make a reservation a week prior to the date they want to use their pass. After 70cm of fresh snow allowing us to open additional lifts and terrain across all 4 resort areas, we’re excited to announce that guests with an Epic Australia Pass, Epic Pass or Epic Military Pass are no longer required to make pass access reservations to visit Perisher. All Rights Reserved. Core Season week-of reservations can be booked on a rolling basis seven days at a time, meaning you can make a reservation for any date over the next 7 days, so long as there is available capacity. Week-of reservations in the Early Season and Core Season do not count against your Priority Reservation Days. Missing household members on your account? We want to provide assurance to our guests that we will do our very best to manage crowding at all times – be it a holiday weekend or the unpredictable powder day. Passes go off sale Dec 6. A: If you are unable to book the 7 Priority Reservation Days (or eligible days on your product) you prefer during the initial booking window from November 6, 2020 through December 7, 2020, you will have the option to receive a full refund for your pass and rollover any potential 2019/20 pass holder credit to the 2021/22 season. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. Extended Epic Australia Pass Sales and Refund Deadline and Reservations Update. PASS HOLDER RESERVATIONS: Reservations are required for the 2020/21 season. You cannot change a reservation to a different resort on the day of your reservation. Please check border restrictions before making plans. From 13 July, or as soon as we able to open adequate terrain and lifts, pass holders will enjoy their season pass access without the need for a reservation at Perisher, Falls Creek and Hotham. Vail Resorts is redefining pass refund protection for 2020 by providing Epic Coverage to everyone who purchases an Epic Australia Pass. Here are some tips to trouble shoot issues with your account: Don't have an account yet? Up to 20% off equipment rental: When purchased online, in advance. As pass holders use their Priority Reservation Days, they can book additional reservations, maintaining up to 7 reservations (or however many days of access are remaining on their pass(es)) at a given time. Snowbasin Premier Pass Benefits. Q: May I transfer my reservation to another pass holder or lift ticket holder or from one resort to another? The Epic Pass also includes access to Perisher, Falls Creek, and Hotham in Australia. A: For your safety, we are managing on-mountain access this season. See the Epic Coverage Terms and Conditions for more information. Here are the easy steps to reserving your days: If you want to reserve days at another resort, repeat the process! … Please check border restrictions before making plans. Additionally, general season pass holders can make as many week-of reservations as they would like subject to availability. You are now able to make reservations for the core season (Dec. 8 – April 4) across all of our resorts. Q: If I am a pass holder and plan to book Lodging, should I make a pass reservation before booking lodging? Q: I used one of my Priority Reservation Days, may I make a new reservation? If you need to change your reservation to a different resort, you can cancel your existing reservation and book a new one if there is available capacity. A: For the core season, with more terrain regularly available, pass holders now have an ongoing opportunity to book their week-of reservations for seven days ahead. You will receive an email confirmation letting you know your pass has been activated for those days! A: The deadline to request a refund was September 17, 2020. We’ll guide you through the steps of finding your account. If you’ve purchased products from us before but you don't know how to sign in. After 70cm of fresh snow allowing us to open additional lifts and terrain across all 4 resort areas, we’re excited to announce that guests with an Epic Australia Pass, Epic Pass or Epic Military Pass are no longer required to make pass access reservations to visit Perisher. A: All pass holders should book their reservations to align to their vacation stay. Q: If I’m a resident of the U.S., may I reserve days in Whistler Blackcomb? Q: What happens if I miss my reservation? The pass holder must be present at the resort for pick up with their friend. PASS HOLDER RESERVATIONS: Reservations are required for the 2020/21 season. These are your Priority Reservation Days. Enjoy 20% off group Ski and Ride School lessons. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. View them here. For the vast majority of days, we expect that it will not be an issue for anyone to access our mountains– but for your safety, we are not planning for the majority of days, but for every day of the season. PASS HOLDER RESERVATIONS: Reservations are required for the 2020/21 season. Reservations for the Early Season (from the resort opening to December 7, 2020) will be released every Wednesday for the following week. Days will be released each Wednesday for the following week, and you can reserve as many days as your pass type and availability allow. A: If you are unable to book your preferred Priority Reservation Days during the initial booking window from November 6, 2020 through December 7, 2020 you will have the option to receive a full refund for your pass and rollover all or a portion of your 2019/20 pass holder credit to the 2021/22 season. PASS HOLDER RESERVATIONS: Reservations are required for the 2020/21 season. . We recommend guests purchase a pass to enable early access for booking reservations. A: Lift tickets will go on sale December 8, 2020. Passes go off sale Dec 6. A: Yes, Buddy tickets and Ski-With-A-Friend tickets will be available for purchase beginning on December 8, 2020. Q: Am I able to reserve days at different resorts? A: Booking a reservation will turn your pass access on and off for that day, so there is no need to bring anything but your pass to be able to access the mountain as usual. As such, reservations will be required every day of the season at every resort for all guests. Guests with a 2019-20 Epic Pass or 2019-20 Epic Military Pass will also be required to make reservations to access the resorts during these peak periods. Quick View . Given the uncertainty of the situation, this is subject to change as we move forward. 2021, bring it on! Q: If I’m a Canadian resident, may I reserve days at any of Vail Resorts’ owned and operated resorts in the United States? For all you need to know about the 2021 Epic Australia Pass and Epic Australia Plus Upgrade. We will assess the winter operating plan for the 2021/22 season next year. LOCK in your 2021 epic australia pass with free Epic Coverage FOR ALL PASS HOLDERS! To view a list of opening dates and when early season inventory will be available for each resort, click here. Pass holder reservations for the period 13 to 19 July will occur from 7 to 9 July 2020 and pass holders will be informed of when reservations will open for the following weekends. PASS HOLDER RESERVATIONS: Reservations are required for the 2020/21 season. Once that deadline has passed you will no longer be able to request a refund based on not being able to book your preferred Priority Reservation Days. To cancel a reservation, simply click the cancel button, next to each reservation you would like to cancel. Book your Priority Reservation Days and week-of reservations to ski and ride during the Core Season. Our Commitment to Safety | Know Before You Arrive, Including Reservations, As an Epic Pass holder, you get 20% off food, lodging, lessons, rentals, and more, Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Q: Will I be able to make reservations for my entire family? This season we’re all in this together. A: We shifted to a rolling seven days to give Pass Holders an ongoing opportunity to reserve week-of reservations. To make that happen, you should ONLY book week-of reservations for days that you plan to use. If you do not see your current 2020/21 pass in your account, ensure you reference your 2020/21 purchase confirmation email to determine what email was used to purchase your current pass(es). Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. Epic Coverage is included FREE with every 2021 Epic Australia Pass and provides refunds associated with certain personal events, including certain resort closures (such as any due to COVID-19), illness, job loss, injury and more. PASS HOLDER RESERVATIONS: Reservations are required for the 2020/21 season. Official site of Perisher's Dashboard. As such, reservations will be required every day of the season at every resort for all pass holders. Extended Epic Australia Pass Sales and Refund Deadline and Reservations Update. As to be expected there are some changes as a result of the current global pandemic. To view a list of opening dates and when early season inventory will be available for each resort, click here. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online this season). Given the need to manage lift ticket sales, they will only be sold on our websites and through our call centers. Reservations may be spread across multiple resorts or at one resort only, depending on the access of the pass purchased. A: We will be assessing capacity based on a variety of factors to determine the capacity across each of our 34 North American resorts by taking into account factors such as our operating plan, local regulations, weather conditions, size of resort, historic visitation numbers and our own operating experience to estimate of the number of guests we can accommodate for safe physical distancing. A: Yes, as long there are reservations available at a resort you can make changes the same day. As to be expected there are some changes as a result of the current global pandemic. Snowbasin Premier Pass Holders receive 50% off the one-day ticket rate at any Vail owned and operated resorts. Please check back regularly on https://www.epicpass.com/region/partners.aspx to learn about any updates regarding our Partner Resorts. Q: What lift access capacity constraints will be in place for the 2020/21 season? The Epic Australia Pass will remain on sale until Sunday 12 July 2020 for $889 for Adults, $499 for Students and $685 for Seniors. See the Epic Coverage Terms and Conditions for more information. Remember, Pass Holders are required to make a reservation to enjoy the mountains. Pick the days you want, based on what your pass type allows, Choose the Pass Holders in your account that are going with you, Enter your contact details and press "complete reservation". In addition, pass holders will be able to make as many week-of reservations (or however many days of access are remaining on their pass) within a week of their desired ski or ride day, subject to availability and their pass access at that resort on that day. Additionally, those with any type of Epic Pass — including the Epic Day passes can make ski reservations for the year at the 34 Vail Resorts now. If you abuse the system by repeatedly missing or cancelling week-of reservations (or Priority Reservation Days that you booked within 2 weeks of the reservation date), you may lose your reservation privileges for a period of time. © 2020 Vail Resorts Management Company. New for 2020-21, reservations are required and can be made by calling 970-754-0005. We operate many of the largest mountain resorts in North America, and for the vast majority of days during the season, we should be able to accommodate everyone who wants to be on our mountains. Pass holders may have up to 7 Priority Reservation Days booked at any time (or the number of days left on their Pass). Passes go off sale Dec 6. Passes go off sale Dec 6. A: No, Telluride is not requiring reservations for qualifying Epic Passes. You will not be guaranteed access to use your pass because you booked lodging – you must have a reservation in order to use your pass. With the 2021 Epic Australia Pass, you can explore them all and more for just $899, and with the peace of… A:  It is important that you make sure your account is ready to go. Pass holder reservations for the period 13 to 19 July will occur from 7 July 2020 and pass holders will be informed of when reservations will open for the following weekends. Lock in your Epic Australia Pass for only $899 for Adults, $499 for Students (up to year 12) and $699 for Seniors (65 years and over). For Epic Day Pass holders and other fixed season pass products, guests may book up to the number of days remaining on their pass less the number of Priority Reservation Days booked, as long as there is available capacity at a given resort. A: Pass Holders may reserve the same days for everyone listed in the Family/Household within “My Account” on epicpass.com, as long as there are reservations available for all family members. Reserve my days, What do I need to book further out week-of! 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